Common Questions:
1. We want to buy a set of this machinery, Does there have any requirements if we need to set up a new workshop.
Answer: Yes, our engineer will offer you the foundation drawing and basic requirements for workshop. You can build the workshop under our offers.
2. We have existed workshop now, is it available for setting up this machinery.
Answer:Yes,but it depends on the size of your workshop. First, please send us your foundation drawing or simple drawing of your workshop, our designer will design this machinery according to your drawing, if it`s hardly to install, we will inform you. Normal workshop in this world are all suitable for our machinery.
4. We don`t know how to install this machinery, what should we do?
Answer:We will provide 1~3 engineers to install machinery and commissioning on the spot,and they will be back until the machinery can produce products well.
5. Our staffs has no experience in this field, what should we do?
Answer:During the installation and commissioning, our engineers will train your staff until they get back. We are glad to recommend a skillful engineer if your company hope to employ a chinese engineer.
6. Could we buy more quick-wear parts?
Answer: Sure, we will offer free quick-wear parts that effected shipment with the machinery. We also offer you the quotation of quick-wear parts if you hope to buy more of them, and delivery them before get the payment.
7. What should we do if there has some problems with our machinery?
Answer: First stop the machinery, and then take some photos, after that, please email to us and write the problems of you meet. We will deal with it within 2 hours after we received your issue.